Shipping Policy
Introduction
At LCDC ATHLETICS PRIVATE LIMITED, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from dninesports.com. By placing an order on our Site, you agree to the terms and conditions of this Shipping Policy.
Processing Time
All orders are processed within 2-3 working days (Monday to Friday, excluding public holidays). Once your order has been processed and dispatched, you will receive a confirmation email with tracking information.
Shipping Time
We strive to ensure that your order reaches you within 7-8 working days from the date of dispatch. However, shipping times may vary based on the destination and other factors beyond our control. Please note that delivery times are estimates and not guaranteed.
Shipping Charges
Shipping charges for your order will be calculated and displayed at checkout. These charges may vary based on the delivery location and the weight and dimensions of the items ordered.
Delivery Partners
We partner with reputable courier services to ensure your order is delivered in a timely and secure manner. The choice of courier may vary based on the delivery location and the nature of the products ordered.
Tracking Your Order
Once your order has been dispatched, you will receive an email with a tracking number and a link to track your shipment. You can use this information to monitor the status and location of your order until it reaches you.
Delivery Issues
Delayed Delivery
While we aim to deliver your order within the estimated timeframe, delays may occur due to unforeseen circumstances such as weather conditions, customs delays, or other logistical issues. In such cases, we will do our best to keep you informed and work with our delivery partners to resolve the delay.
Incorrect Address
Please ensure that the shipping address provided at checkout is accurate and complete. LCDC ATHLETICS PRIVATE LIMITED is not responsible for orders that are undeliverable due to incorrect or incomplete addresses. If an order is returned to us due to an incorrect address, we will contact you to arrange for re-shipment, which may incur additional shipping charges.
Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact us immediately at admin@dninesports.com with your order number and details of the issue. We will work with our delivery partners to investigate and resolve the matter as quickly as possible.
International Shipping
Currently, we only ship within India. We do not offer international shipping at this time.
Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact us at:
LCDC ATHLETICS PRIVATE LIMITED
KH. No. 332, Village Magtai,
Agra, Uttar Pradesh-282007
Email: admin@dninesports.com
Phone: +91 6395 583 735